Find the One or Two Hidden Initiatives You Need to Focus On.
It’s a myth that the topics that are mentioned the most should be addressed. Instead, frequency and importance are largely unrelated – for a good reason. Hidden topics are rare but impactful.
“Our insights are so much better. Most of all it boils down to one to three initiatives that are worthwhile focusing on.”
Rajul Jain – Microsoft
“I’ve never seen the C-Suite team so impressed. Recommended strategies drove upselling and the uplift prediction was spot on.”
Dennis Brosnan – SONOS
“CX.AI not only predicted our financial impacts but it was able to model how the customer value would increase with every NPS point.”
Melanie Funk – Basler Insurance