CX STANDPOINT

The Email Newsletter on Things That Need a Change

Hey, I am Frank

Each month I share a well-researched standpoint around 

CX, Insights and Analytics in my newsletter.


It’s short, sweet, and practical.


4000+ insights professionals read it. I’d love you to join.

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“CX Standpoint” Articles

Published on: 15.04.2021

Published on: 01.04.2021

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Published on: 29.06.2021

Published on: 09.07.2021

Published on: 23.07.2021

Published on: 24.08.2021

Published on: 26.07.2021

Published on: 15.09.2021

Published on: 29.09.2021

Published on: 14.10.2021

About Me

Frank Buckler, Ph.D.

  CEO of Success Drivers, Founder of CX.AI

  Inventor of a methodology to discover success drivers from CX data

  Has been consulting on Customer Experience for over 20 years for the world's biggest brands like Allianz, BMW, Intel, Facebook, Metlife, T-Mobile…

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